Q computershare south africa reviews A
Note
FICA documentation was sent by post approximately 2 years ago and no request for further documentation was made but I receive this request to make FICA online despite having already sent by post. The only address on on the website is Computershare UK. Do I report this to the FCA as the shares were purchased via a UK broker?
Computershare Investor Services PLC
The Pavilions
Bridgewater Road
Bristol BS99 6ZZ
united Kingdom
Reviews for Computershare South Africa are
predominantly negative, with customers frequently citing poor service, long delays in resolving issues, and difficult communication. On Hellopeter, users have reported severe frustration with the company's handling of share transactions and lack of responses. The company's online platform is described by some as outdated.Key insights from reviews:
- Customer Service: Widespread complaints regarding slow service and poor communication.
- Issues: Users have expressed frustrations with login processes, and some have reported that resolving issues takes an inordinately long time.
- Alternatives: Some clients have recommended avoiding the company to handle share transactions, opting for other CSDPs.
It is important to note that Computershare operates on a large scale, managing over 80% of JSE-listed companies and over 2 million shareholder accounts, which may contribute to the high volume of reported issues.
For more balanced, up-to-date information, it is recommended to check multiple, recent sources and to consider that unhappy customers are more likely to leave reviews than satisfied ones.
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